Children's aid society accelerates digital strategy while improving welfare services' responsiveness

Children’s aid society accelerates digital strategy while improving welfare services’ responsiveness

“We’re now able to reduce risk and improve child protection through faster access to case records and better inter-agency information exchange.”
Michael Morris, Information Systems Manager, Durham Children’s Aid Society

Challenge

DCAS wanted to modernize and accelerate digital file storage on the Child Protection Information Network (CPIN), enabling staff to stay informed and access child welfare records securely and quickly from anywhere.

Solution

Combining planned and ondemand document imaging with effective retention policies, Iron Mountain® Backfile Scanning provides a fast, efficient process for converting legacy paper documents into digital records.

Results

DCAS can cost effectively transition to digital records at its own pace. Staff search for and recall files in a fraction of the time compared to before, while adhering to data privacy regulations and best practices

Download the pdf to learn more about how Iron Mountain helped Durham Children's Aid Society to:

• Reduced risk through better cross-agency collaboration
• Simpler compliance with robust destruction policies and audit trails
• Space and productivity gains for records management staff
• Continuous access to records for remote workers during
  pandemic