Financial services
Banking
Accelerate your digital transformation. Enhance compliance and gain efficiencies in financial services. Ensure that client information and your organisation stay protected.
Contact SalesAdvancing digital transformation for Australian banks
Banks are facing the challenges of digital transformation in their industry and are working to implement a strategy to digitise paper-based processes.
Today, most banks operate in a hybrid environment of paper and electronic information, and this means time is wasted searching for and processing documents. As we move toward the paperless bank branch, new customer records, operational records, and legacy records will be digitised for greater accessibility, efficiency, and compliance.
Iron Mountain’s proven expertise and tailored solutions make us the ideal partner for banks and financial institutions embarking on their digital transformation journey. We specialise in streamlining document management processes, ensuring compliance with regulatory requirements, and enhancing overall operational efficiency. By leveraging our proprietary technologies and industry knowledge, we have a proven track record of helping financial institutions reduce costs, improve customer experiences, and stay competitive in a rapidly evolving market.
Banking solutions use cases
Fraud Analytics
Capabilities: Iron Mountain quickly configured a solution to receive the previously imaged checks, capture the required metadata using both automation and manual techniques, and then fed that data back to the customer.
Value prop:
- Met required deadline and completed necessary analysis to inform their fraud system
- Leveraged the Iron Mountain solution for incident management and day-forward monitoring
Backfile imaging for improved access
Capabilities: Iron Mountain partnered with the customer to create and execute a holistic solution to back file highly active images and store, microform and deploy an image on demand solution for the less active files. A day forward plan was put in place for image capture and born digital documents to optimise business processing and enable employee access to information.
Value prop:
- Lowered operating expenses
- Reduced cycle times
- Greater control and visibility into processes
- Optimised spend with day-forward process
- Uniform indexing scheme to manage older documents
HR document inventory management
Capabilities: Iron Mountain created a centralised capture process to ingest Human Resources documents as they are received, validated those documents with the client’s HR database and provided an inventory of the document types along with other attributes to maintain replacement dates.
Value prop:
- Reduced duplicate and ghost files
- Reduced costs for processing incoming documentation
- Greater compliance with up to date paperwork for employees
Why choose Iron Mountain?
- 75%Reduction in money laundering case resolution times through the use of AI (Attivio)
- $270 billionYearly cost to banks of meeting compliance – nearly 10% of operating costs (International Banker)
- Big 4 Banks2 of the Big 4 ANZ banks, and many more, trust and work with Iron Mountain
- 2,500Financial services institutions use Iron Mountain’s solutions and services