Starting your digital transformation journey on the right step

Digital transformation is the adoption or integration of technology to improve business processes.

Believe it or not, heading straight for the scanner is not the first step to digital transformation. While 90.5% of organisations have implemented digitisation of physical records for ease of access or safe-keeping,* a truly successful and sustainable digital transformation requires a much more strategic approach.

Whether you’re just starting out or in the midst of going digital, it’s a good idea to take a step back and assess your implementation strategy to ensure you meet your business objectives along the way.

Embarking on your digital transformation journey

Through our decades of experience working with clients across industries, we’ve identified five key steps to a successful digital transformation strategy. While we see organisations try to skip ahead to automation, they often get stuck because they haven’t done the initial groundwork.

Before you embark on your digital transformation journey, it’s critical to start with the first two steps: identify what you have and digitise what you want to keep. A lot goes into these steps, so let’s dive in.