CheckAlt streamlines mail operations

Customer Success Stories

How CheckAlt, a national leader in payment management solutions, expands its processing footprint by transforming mail operations

March 25, 20255 mins

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Industry

Banking and financial services

Challenge

Rising mailroom costs and increasing inefficiency

Solution

Iron Mountain Intelligent Business Process Management (iBPM) service with Iron Mountain Digital Mailroom solution

Value

Positioned to achieve cost savings via a flexible commercial model that scales based on business demand.

CheckAlt helps financial institutions, fintech organizations, and businesses seamlessly manage both traditional and digital payments. Today, the organization chose strategic partner Iron Mountain to expand its operational footprint and better support its growing client base by optimizing and scaling its operations.

Faced with rising mailroom costs and its forward-thinking mindset to improve efficiency in delivering its payment management solutions, the software-based organization turned to Iron Mountain. Iron Mountain is providing Intelligent Business Process Management (iBPM) services incorporating Iron Mountain Digital Mailroom solution to enhance CheckAlts’ processing capabilities and expansion into new markets. Iron Mountain’s flexible managed services model, a combination of people, processes, and technology, is helping the organization scale its business further, achieving a quick time to value.

Expanding processing capacity

As CheckAlt continues to scale its payment processing services nationwide, it sought a strategic partner to enhance efficiency and support its growing client base. By utilizing Iron Mountain’s iBPM services, CheckAlt has expanded its operational reach across multiple processing centers, ensuring greater capacity and streamlined workflows. This move strengthens CheckAlt’s ability to serve financial institutions, fintech organizations, and businesses with secure, efficient payment processing solutions.

Iron Mountain will prepare, process, image, and provide short-term storage of almost two million transactions and four million images each month. Nine Iron Mountain sites across the U.S. are being leveraged to provide iBPM mailroom support. CheckAlt can optimize its mailroom operations while maintaining the highest standards of security and compliance.

As we continue to grow and expand into new markets, Iron Mountain’s iBPM services provide us with the infrastructure and support needed to scale efficiently.

Patrick Law, President and Chief Operating OfficerCheckAlt

This partnership enhances our ability to deliver best-in-class payment processing while maintaining the highest standards of security and service. We look forward to building on this relationship and exploring new opportunities together.

Patrick Law, President and Chief Operating OfficerCheckAlt

Enhancing efficiency while supporting growth

Iron Mountain’s Digital Mailroom solution plays a key role in providing additional capacity and streamlining mail operations, allowing CheckAlt to focus on its core mission: delivering best-in-class payment management solutions to its clients. Iron Mountain’s flexible managed services model ensures that CheckAlt can scale its operations as demand fluctuates, supporting long-term expansion objectives.

Through this collaboration, CheckAlt gains:

Vastly expanded processing footprint with access to multiple Iron Mountain imaging centers across the U.S.
Optimized mail and payment processing with automated workflows and secure digital processing.
Scalability through iBPM’s flexible model allows CheckAlt to expand into new markets.
Enhanced security and compliance measures to protect client data and transactions.

Looking ahead with Iron Mountain iBPM service

Iron Mountain and CheckAlt have similarly aligned principles. We reduce friction and headwinds for our customers. We are focused on client centricity and providing nimble technology to operate at scale.

Patrick Law, President and Chief Operating OfficerCheckAlt

Through its collaboration with Iron Mountain, CheckAlt is reinforcing its position as a leader in payment management solutions, enhancing its ability to provide clients with secure, scalable, and efficient processing services.

Learn more about Iron Mountain Intelligent Business Process Management service and Iron Mountain Digital Mailroom.