Choose from these platforms:
ReQuest Web is an online customer hub that helps you manage your physical records.
The Iron Mountain Mobile app lets you track orders and receive alerts on your smartphone about your records inventory.
Securely and easily access and manage your records online
Contact SalesYou use your company's information to enable business decisions. However, keeping all this information on hand is difficult to manage, takes up valuable work space, and poses potential risks to your business.
With Iron Mountain, you can store your information and retain continuous access to that information for as long you need.
You need a strategy to access and use your records, knowing that different types of records may require a different strategy. Based on what information you have, where it resides and how you want to use it now and in the future, Iron Mountain can help you select the solution that fits your business needs.
More than half of knowledge workers indicated that they spent at least 15% of their day searching for information
(Source: Delphi Group. “The High Cost Of Knowledge.” 2010.)
You keep your physical and electronic records for a good reason; contained within them are the answers you need to drive your business forward.
In today’s highly complex and interconnected world, your company is creating more information for you to manage. But are you confident that you can quickly find information when you need to?
ReQuest Web is Iron Mountain’s online customer hub that helps you manage your information digitally. Our customers use this tool to place orders, run activity reports, and access inventory data—anytime, from anywhere.
Through this innovative online information management tool, users can easily link to the features they need to manage their offsite records and shred programs as well as their assets in escrow.
ReQuest Web is an online customer hub that helps you manage your physical records.
The Iron Mountain Mobile app lets you track orders and receive alerts on your smartphone about your records inventory.
The ReQuest Web hub is your gateway to the innovative tools and technologies you need to manage your information. Depending on the services you select, you’ll be given access to specific applications.
Use the list of capabilities to determine the applications you’ll need to fulfill your business requirements.
We strive to create a great customer experience by routinely adding and enhancing our current offerings. Look for future additions to this list for features that will help you better manage your information management program.
*Standard services are based on the line of business solutions you selected as part of your service agreement with Iron Mountain
Supported Applications | Key Capabilities | Standard Service* | Value Add Service |
---|---|---|---|
ReQuest Web |
|
✔ | |
ReQuest Web Manage Users |
|
✔ | |
Records Management |
|
✔ | |
Shredding Center |
|
✔ | |
Report Center |
|
✔ | |
Escrow Management |
|
✔ | |
Governance Risk & Compliance Service |
|
✔ |
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