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Information Management Solutions for Financial Services
Get in touchFinancial services
Unlock new opportunities for financial services
In financial services, the ability to leverage information and business data efficiently and strategically is paramount. We are proud to be a trusted partner to financial services organisations worldwide, delivering comprehensive information management that makes data accessible, compliance achievable and security a priority.
With decades of experience partnering with financial institutions of diverse scope and size, we understand the challenges you may be facing. Whether you seek a digital solution for legacy records management, or require secure offsite access to stored data and images, we help maximise the power of your data.Are your competitors getting more value from their information?
Unlocking the value in information is essential for your success. But competition, increased regulation, explosive information growth and customer service expectations put more and more pressure on your information management programme. Our financial services solution will help you manage:
- Paper records, including mortgages and wills
- Electronic records, including retail accounts and transfers
- Credit and commercial account files
- Signature cards
- Human resources files
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Leverage our wealth of expertise and meet these industry challenges head-on
What if I have an inconsistent customer experience?
Customers today have ready access to the tools they need to compare financial institutions. They can just as easily switch their bank, insurance company, or mortgage lender. Without an exceptional customer experience, they won’t stay invested in a financial institution for long.
Our services are structured to support both your financial institution and the entire lifecycle of a customer’s journey. From that first consultation to years down the road, we partner with you to provide increased personalisation, digitalisation, and rapid response to data requests.
How do I handle out-of-control operating costs?
Controlling costs is an inevitable, ever-present necessity for the financial services industry, and those costs can add up quickly. But why should you have to choose between providing outstanding customer service and your bottom line?
Our technologies provide a way for you to cut costs without cutting services. Standardisation and digitisation can maximise process productivity, and advancements in artificial intelligence (AI) allow fast—and accurate—intelligent document processing. And that’s not to mention the savings in office real estate when you utilise our secure offsite storage solutions.
What can I do to avoid compliance complications?
In one of the most highly regulated industries, financial services organisations face strict compliance and regulatory standards. This requires a well-structured records and information management program, which in turn takes more time, budget, and resources.
These regulations are in place to not only reduce the risk of security and privacy breaches, but also meet specific legal requirements and improve business continuity in the case of business disruption. Iron Mountain has more than 70 years of experience in the areas of compliance, governance, and regulation; we’ll give you the tools to protect and extend the potential of your information.
How can I go about satisfying environmental, social, and governance (ESG) factors?
Companies strive to have a positive impact within their organisations, within their communities, and beyond. A focus on ESG initiatives is essential for business growth and resilience.
With Iron Mountain’s commitment to sustainability and other ESG initiatives, we’ll help you achieve goals that will lead to a positive perception within and about your organisation.
- 65We’ve spent close to seven decades servicing the needs of financial services customers
- 2,500
Of top financial services institutions choose us
- 75%Reduction in money laundering case resolution times through the use of AI (Attivio)
- 90%+Of financial services firms rely on our valuable solutions to help run their businesses
Additional solutions to elevate your financial service organisations
Iron Mountain Clean Start
Optimise space, reduce risk, and enhance sustainability
InSight Intelligent Document Processing
Digitise, store, automate, and unlock the power of your data through the power of automation
Document scanning and digital storage
Transform your business and centralise your information with digital scanning and storage
Secure Storage
Preserve your important records with highly secure and compliant offsite storage
Everybody jumped on the digital bandwagon 10 years ago, and nobody thought about purging.
Our goal was to find a single vendor that offered an unbroken chain of custody and was able to destroy paper records in a secure, ecologically friendly manner
Sustainability is very important to us, and the Green Report is a phenomenal help. It’s clean, concise, and something we’ll continue to use well into the future.
In selecting a service supplier, one of the most important aspects was quality of service. Iron Mountain performs very well and delivers against the required service level to our satisfaction
Frequently asked questions
We’ve got your back with answers to some of our frequently asked financial services questions.
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