Iron Mountain InSight Content Management

Make your information accessible and useful

Digital and physical documents stored in data silos create challenges in locating critical business information, especially for remote and hybrid workforces. Manual processes exacerbate these challenges, leading to inefficiencies and blind spots that hinder the ability to meet business and customer demands. Additionally, the lack of visibility into legacy records makes it difficult to prepare data for AI and machine learning initiatives. Organisations need a way to organise and optimise their information while remaining compliant.

InSight Content Management provides a unified view of your digital and physical documents and automates workflows so you can drive great customer and user experiences.

Key features

InSight Content Management is part of Iron Mountain InSight Digital Experience Platform (DXP), our scalable end-to-end software-as-a-service (SaaS) platform. The modular platform allows you to incorporate Intelligent Document Processing and Information Governance capabilities to transform your information experience.

Break down information silos by accessing and managing your digital and physical information in a secure, unified platform. Integrations with common business systems such as enterprise resource planning (ERP), customer relationship management (CRM), and content management systems (CMS), enable you to quickly access all your content in a unified view. Role-based access control restricts data access to authorised users only.

Generative and agentic AI enables rapid document understanding and intelligent decision-making from unstructured data. Specialised AI agents quickly deliver relevant results—including generated documents and visuals—from natural language queries across all data, with easy sharing of insights and information directly with stakeholders. Automated workflows increase efficiency and productivity.