Public sector solutions

Partner with a trusted provider

As a leader in records and information management, we excel at addressing the complexities involved in merging physical and digital data environments. We specialise in aiding public entities with information management and governance, digitisation, secure storage and compliant destruction of records and IT assets.

We understand that you face growing pressure to implement cost-effective strategies that reduce the risks involved in protecting, managing and accessing information — and we can help. Our public sector solutions offer:

• Offsite document management and storage: Free up office space, increase security, and improve access and management of your paper records.
• Scanning and digitising: Make your information quickly and easily accessible.
• Digital mailroom: Streamline mail operations and connect data digitally across organisational silos.
• Information governance: Navigate the intricacies of retention, privacy, compliance and risk management.
• Full chain of custody Gain full lifecycle control, from record creation and retention to secure destruction.
• Specialist storage Store your deteriorated documents in our vaults with low-temperature and low-humidity environments.
• IT asset lifecycle management: Secure, sustainable hardware asset management and IT asset disposition.
• Consultative approach: Get advice from industry experts.

Iron Mountain’s solutions for the Australian public sector

Document scanning and digital storage

Through a combination of Iron Mountain’s document scanning expertise, infrastructure, and a modern, secure cloud storage repository, we help you find what you need when you need it most. We can help you prioritise and achieve your goals through a series of Backfile Conversion, Day Forward Scanning and Scanning On-Demand programs. You can even have your inbound physical mail redirected to our secure facilities, and our team of experts will receive, open and scan your mail.

Digital Mailroom solution

Iron Mountain Digital Mailroom solution is a software as a service (SaaS) offering that enables you to enhance operational efficiency by digitising physical mail to provide secure access and retrieval for your employees, automating document-centric processes, and connecting your data across platforms.

InSight^® Digital Experience Platform

The InSight Digital Experience Platform (DXP) is a scalable, AI-integrated solution designed to automate and enhance information management processes. It provides comprehensive tools for intelligent document processing, content management and information governance, allowing your agency to efficiently access, manage and utilise its data while ensuring compliance and driving digital transformation.

Policy Centre

Keep your records retention and data privacy policy management connected, current and compliant through the cloud-based Policy Centre solution. As laws change, you can count on high quality research from our international network of law firms to know how changes impact your organisation so you can update your policies accordingly. Available as a subscription service, you’ll receive a feed of fully cited and summarised legal citations with a simple explanation of the requirements to empower your decisions on retention rules and privacy obligations that make sense for your organisation.

Smart Sort

Clean up your legacy records with Iron Mountain Smart Sort. This cost-effective and efficient solution is designed to sort, organise and manage physical files — enabling users to easily identify what to keep, destroy, digitise or provide for specific business. It reduces the complexity and labour involved in records management, helping to deflate storage costs, mitigate risks and streamline the flow of information.

Secure Shredding

Secure shredding ensures the safe and compliant destruction of paper-based records and other sensitive materials directly at your entity’s location. It provides public sector agencies with a secure method to destroy documents containing confidential information, thereby protecting against data breaches, ensuring regulatory compliance, and supporting sustainability through proper disposal and recycling practices.

IT Asset Disposition

IT Asset Disposition (ITAD) includes the remarketing, recycling and media destruction of end-user devices to ensure secure, efficient and environmentally friendly disposal. This solution enhances security, supports sustainability and protects agency reputation by responsibly handling the decommissioning of IT assets while maximising their residual value.