Workplace IT Asset Management (ITAM) Services

IT Hardware Asset Management (HAM) Services

Get the most out of your workplace IT assets

As a global leader in hardware asset management, Iron Mountain delivers Workplace IT Asset Management solutions catered to how you work today, while also supporting how you’ll transform your business tomorrow. We ensure your data security through a secure chain of custody and also support your organisation’s sustainability goals — as demonstrated by the Environmental Benefits Report.

Learn how Iron Mountain’s Workplace ITAM can support your specific business needs.

Iron Mountain’s workplace ITAM process

Iron Mountain's Secure IT Asset Lifecycle Management process is a comprehensive suite that encompasses the entire lifespan of workplace IT assets. Storage and configuration services ensure devices are securely stored and readily accessible while also being tailored to the needs of the end user. Deployment services ensure that new and existing employees have the necessary equipment, configured to specification and delivered efficiently. Support services maintain asset value through warranty management, battery replacement, and life extension efforts. At the time of retirement, IT Asset Disposition (ITAD) services, ensure secure data erasure or destruction and environmentally responsible resale or recycling.

This end-to-end management yields data security, operational efficiency, and the fulfilment of sustainability objectives — tailored to the evolving demands of modern business operations.

Workplace ITAM use cases

Employee onboarding

• Your objective
  Equip new employees with PCs and peripherals.
• Required solutions
  Automate and scale employee onboarding for seamless equipment provisioning.
• Our services
  Unified online management, deployment, storage, imaging, kitting, tagging, tracking, logistics, and reporting.

Employee offboarding

• Your objective
  Recover IT assets from departing employees.
• Required solutions
  Implement automated asset retrieval, remote data erasure, secure shipping, and end-to-end tracking.
• Our services
  Unified online management, remote data erasure, logistics, testing, cleaning, storage, and detailed reporting.

Workplace IT asset refresh

• Your objective
  Replace outdated workplace hardware.
• Required solutions
  Efficiently manage complexities, ensure data security during outdated equipment collection, and enable seamless advance replacement with updated hardware.
• Our services
  Integrated program management, retired hardware removal, new hardware deployment, and disposition.

Lease return

• Your objective
  Return leased equipment to the lessor.
• Required solutions
  Safely collect, store, and return leased PCs to their original lessor while maintaining data security throughout the collection process.
• Our services
  Efficient lease return management, deadline adherence, two-way logistics, device testing, cleaning, and grading.

Disposition of retired assets

• Your objective
  Secure disposition of retired IT assets.
• Required solutions
  Efficiently manage retired systems for potential reuse or certified data erasure and recycling with comprehensive reporting.
• Our services
  Secure media destruction / sanitisation, recycling, remarketing, and detailed reporting with data destruction certification.

A unified solution for workplace ITAM

Do you have a comprehensive ITAM program in place?

Managing IT assets across their entire lifecycle can be a daunting task for even the most experienced organizations. Without a comprehensive HAM program in place, it can be difficult to effectively manage and track assets, especially those located remotely.

A unified IT asset lifecycle management (ALM) process is essential for organizations to ensure that their IT assets are properly managed and tracked throughout their entire lifecycle. Iron Mountain's workplace ITAM offers a comprehensive range of asset management services throughout the entire IT lifecycle including:

• Hardware storage
• PC configuration
• Deployment and redeployment
• IT asset disposition (ITAD)
• Logistics
• Complete reporting and the Environmental Benefits Report

Data security is at the core of everything we do

Your sensitive data. Our best-in-class security.

At every stage of the IT asset disposition (ITAD) journey, we provide meaningful, end-to-end data protection.

Starting with world-class logistics and global tracking services, we process your assets, ensuring a transparent, audit-ready, and traceable chain of custody with complete and comprehensive data destruction.

Deliver maximum value recovery and drive ROI

With more frequent individual device and data centre infrastructure refresh cycles, maximizing agility, efficiency, and return on investment (ROI) is key for your competitive edge.

Through our data centre remarketing services, customers report higher value recovery versus competitors, which helps fund tech refreshes and alleviate stretched budgets.

From onsite data sanitization, de-installation, and device pickup to sustainable ITAD, having one partner streamlines operations while reducing costs and enhancing risk management.

Where sustainability is the new IT norm

Continuous technological innovation has produced an explosion of e-waste, which has resulted in increased regulation focused on improving global sustainability.

We work with our customers to reduce their carbon emissions and e-waste. By enabling faster and less disruptive refresh cycles, we make it easier for companies to quickly deploy newer, more efficient, and environmentally friendly technology.

At the same time, our remarketing and recycling programs minimise the amount of material entering waste streams. And, our comprehensive, audit-ready reporting helps you manage performance against your ESG targets.

Unmatched offerings with a global reach

Your success is our success. With every interaction, we take the complexity and worry out of managing the ITAD process for enterprises at every scale.

We pride ourselves on offering a unique combination of global reach with a local focus. This meets our customers wherever they do business, now offering ITAD services in more than 30 countries. As one of the largest and most established players in ITAD services, we’re equipped to support your unique requirements.