Laptop retrieval: the box program

Solution Guides

Securely pack, ship, store, and retrieve individual IT assets.

June 2, 20236 mins
packing laptop

Our Laptop Retrieval service offers a secure and convenient way to collect, ship, and retrieve individual laptops from employee homes or distributed workplaces — all managed through a central portal. We streamline the process by partnering with UPS, ensuring efficient and reliable delivery.

Automate retrieval requests

With an online portal (with API integration available), boxes can be shipped real- time to an individuals’ home address or business address.

Support scale

It’s equally as easy to ship one box to one person as it is to ship to hundreds of boxes to hundreds of people at different addresses.

Fit-for-purpose packaging

Select the box type that is necessary (i.e. laptop box, monitor box, cell phone box, etc.) and all packaging materials and a self-addressed label will also be provided.

Full visibility and tracking

Full visibility with real-time tracking that supports compliance and regulatory requirements.

Iron Mountain Workplace IT Asset Management – How the box program works (workflow chart)

Hardware asset management overview

As a global leader in hardware asset management, Iron Mountain delivers end-to-end solutions to support your IT asset lifecycle needs.

With our comprehensive services and solutions, you’ll get the most out of your workplace IT assets and create business efficiencies that allow you to focus more on your internal customers. Our services also support your sustainability goals by extending the life of your assets and demonstrating positive outcomes with our Environmental Benefits Report.

Common use cases

Devices covered: Computers, monitors, mice/keyboards/cables

Redeployment

Your ambition

Redeployment of devices and peripherals to new employees or advance exchange/repair for existing employees

Icon
Icon

Iron Mountain’s solution

Storage, imaging, kitting, tagging, tracking, logistics, reporting

Learn more

Laptop retrieval

Your ambition

The secure, automated retrieval of employee laptops

Icon
Icon

Iron Mountain’s solution

Sanitization, reverse logistics, tracking, reporting, storage, redeployment, EOL

Learn more

IT asset refresh

Your ambition

Deployment of new devices and retrieval of end-of-use devices during asset refresh cycles

Icon
Icon

Iron Mountain’s solution

New hardware deployment, old hardware retrieval, tracking, reporting, EOL

Learn more

Lease returns

Your ambition

The retrieval, wiping and on-time return of leased equipment

Icon
Icon

Iron Mountain’s solution

Reverse logistics, sanitization, device testing, cleaning, grading, financial scenario planning, on-time return to lessor

Learn more

End-of-use

Your ambition

Sanitization or physical destruction of data-bearing components followed by remarketing or e-waste recycling

Icon
Icon

Iron Mountain’s solution

Certified data sanitization or destruction, global remarketing network, certified recycling 

Learn more

Iron Mountain’s hardware asset management

safety and security

Best in class data security

From transparent, traceable chains of custody and verifiable data erasure, we provide world-class logistics, global tracking, and certified decommissioning.

tree

Advanced sustainability

Promote sustainability by reducing e-waste, extending the life of an asset, and supporting responsible disposal and recycling practices, contributing to a cleaner environment and
more sustainable future.

price 3

Maximize savings and ROI

Hardware asset management boosts savings and ROI by optimizing asset utilization, maintenance, and resource allocation while minimizing unnecessary purchases.

globe

Unmatched scale and reach

A trusted partner to more than 90% of the Fortune 1000 and some of the world’s largest hyperscalers, our decades of leadership, expertise, and global footprint are unmatched.

Talk to an expert