Customer support guide
Data Management
The Iron Mountain Customer Support Guide is your reference guide for using our services. This manual provides step-by-step instructions for all the tasks you are likely to perform when working with us and is in Adobe Acrobat format for easy downloading.
Click here to Download the How to: Prepare Your Boxes For Pickup (PDF)
Click here to Download the datasheet Completing the Transmittal Form/Using the Barcode Label (PDF)
Data management resources
Records management resources
- Storage Information
- Transportation
- Additional Services
- Contacts
- Box Reference Guide
- Invoice Information
- Fax/E-mail Order Form
- Iron Mountain Connect
- Customer Support Guide
- Transmittal Form
- Glossary
- Fuel Surcharge