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Asset Lifecycle Management  

Hardware Asset Management

for end-user devices

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Hardware Asset Management services

Our expertise in secure asset storage, logistics and sustainable end-of-life management means your IT assets are expertly managed throughout their lifecycle. Available services include:*

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Your sensitive data. Our best-in-class security.

At every stage of the IT asset disposition (ITAD) journey, we provide meaningful, end-to-end data protection.

Starting with world-class logistics and global tracking services, we send our fleet of more than 3,000 purpose-built trucks with advanced security features, operated by our carefully vetted and trained personnel, right to your doors. We then process your assets, ensuring a transparent, audit-ready, and traceable chain of custody with complete and comprehensive data destruction.

Deliver maximum value recovery and drive ROI

With more frequent individual device and data centre infrastructure refresh cycles, maximising agility, efficiency, and return on investment (ROI) is key for your competitive edge.

Through our data centre remarketing services, customers report higher value recovery versus competitors, which helps fund tech refreshes and alleviate stretched budgets.

 

From onsite data sanitisation, deinstallation, and device pickup to sustainable ITAD, having one partner streamlines operations while reducing costs and managing security risks.

Where sustainability is the new IT norm

Continuous technological innovation has produced an explosion of e-waste, which has resulted in increased regulation focused on improving global sustainability.

We work with our customers to reduce their carbon emissions and e-waste. By enabling faster and less disruptive refresh cycles, we make it easier for companies to quickly deploy newer, more efficient, and environmentally friendly technology.

At the same time, our remarketing and recycling programmes minimise the amount of material entering waste streams. And, our comprehensive, audit-ready reporting helps you manage performance against your ESG targets.

Unmatched offerings with a global reach

Your success is our success. With every interaction, we take the complexity and worry out of managing the ITAD process for enterprises at every scale.

We pride ourselves on offering a unique combination of global reach with a local focus. This meets our customers wherever they do business, now offering ITAD services in more than 30 countries.

As one of the largest and most established players in ITAD services, we’re equipped to support your unique requirements.

 

Frequently asked questions

Learn how Iron Mountain’s Hardware Asset Management services can support your business needs.

What are Hardware Asset Management services?

IT Asset Management (ITAM) involves comprehensive management and tracking of laptops and peripherals throughout their lifecycle, ensuring their proper utilisation, maintenance, upgrades, and appropriate disposal.

How can Workplace ITAM help my organisation?

As work becomes more complex, including supporting hybrid and remote workers, organisations face increased difficulties managing IT assets for their employees. We help address these challenges through effective IT asset management with services that include deployment, tracking, storage, and disposition for laptops and peripheral devices used by employees. Common use cases include supporting IT teams with their employee onboarding and offboarding, IT asset refreshes, laptop and device lease returns, and device end-of-life. Common events that require Workplace ITAM include IT asset refreshes, mergers and acquisitions, office moves and closures, high employee attrition or hiring, and having a large number of remote workers.

I already work with Iron Mountain for IT asset disposition (ITAD). Can I add Hardware Asset Management services as well?

Yes. Iron Mountain takes care of the entire lease return process, managing asset collection, providing data erasure, verifying equipment condition, and returning the assets to the vendor on your behalf. Our aim is to maximise your lease value and help you avoid costly end-of-lease fees and penalties.

How do Hardware Asset Management services help my business?

Our services offers direct benefits such as maximising the return on investment (ROI) on IT hardware investments; ensuring end-user satisfaction with efficient asset deployment and asset tracking; reducing total cost of ownership by extending asset life and minimising refresh cycles; boosting employee productivity; improving data security; mitigating business risks; and contributing to sustainability efforts through reduction of your organisation’s carbon footprint.

Can Iron Mountain help calculate the ROI for my organisation when utilising Hardware Asset Management services?

Workplace ITAM offers direct benefits such as maximising the return on investment (ROI) on IT hardware investments; ensuring end-user satisfaction with efficient asset deployment and asset tracking; reducing total cost of ownership by extending asset life and minimising refresh cycles; boosting employee productivity; improving data security; mitigating business risks; and contributing to sustainability efforts through reduction of your organisation’s carbon footprint.

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