Disposal request creation & single platform convenience
Easily create, manage, and track IT asset disposal requests entirely within ServiceNow, eliminating the need for external systems.
ServiceNow ITAD Integration
Solution Guides
Iron Mountain’s ServiceNow integration simplifies asset disposal by enabling you to manage the entire process directly within the ServiceNow platform, enhancing efficiency, security, and transparency.
Key features and benefits
Automated workflow & time savings
Real-time updates for scheduling, pickup, and status changes ensure full transparency and automated workflows reduce manual processes thus saving time and manpower.
Data security & enhanced safeguards
Secure data destruction is provided, along with integrated Certificate of Destruction (CoD) and compliance reports, offering a full audit trail and ensuring regulatory compliance.
Asset remarketing & cost-effective solutions
Capture the value of decommissioned IT assets through resale, helping to fund future tech upgrades and reduce overall disposal costs.
Sustainability & corporate responsibility
Receive a custom environmental benefits report, including data on carbon emissions reduction and e-waste reduction, supporting your corporate sustainability goals through responsible disposal practices.
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How it works
Create a disposal request in ServiceNow, attach the assets, and schedule pickup.
Iron Mountain collects the assets, updates the status in real-time, and securely disposes of the assets.
Compliance reports, including Certificate of Destruction and environmental reports, are automatically uploaded back into ServiceNow.
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