ServiceNow ITAD Integration

Solution Guides

Iron Mountain’s ServiceNow integration simplifies asset disposal by enabling you to manage the entire process directly within the ServiceNow platform, enhancing efficiency, security, and transparency.

October 16, 20246 mins

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Key features and benefits

Disposal request creation & single platform convenience

Easily create, manage, and track IT asset disposal requests entirely within ServiceNow, eliminating the need for external systems.

Automated workflow & time savings

Real-time updates for scheduling, pickup, and status changes ensure full transparency and automated workflows reduce manual processes thus saving time and manpower.

Data security & enhanced safeguards

Secure data destruction is provided, along with integrated Certificate of Destruction (CoD) and compliance reports, offering a full audit trail and ensuring regulatory compliance.

Asset remarketing & cost-effective solutions

Capture the value of decommissioned IT assets through resale, helping to fund future tech upgrades and reduce overall disposal costs.

Sustainability & corporate responsibility

Receive a custom environmental benefits report, including data on carbon emissions reduction and e-waste reduction, supporting your corporate sustainability goals through responsible disposal practices.