Global healthcare company optimizes IT asset management and boosts remarketing returns

A global asset lifecycle management solution for a leading healthcare provider

A multinational healthcare provider sought to enhance its asset lifecycle management program by increasing remarketing returns, streamlining service delivery, and improving transparency and reporting — all while reducing logistical costs. Iron Mountain Asset Lifecycle Management was able to achieve these goals, expertly managing hundreds of thousands of IT assets per year from thousands of corporate locations and more than 50,000 remote workers.

Chain-of-custody, greater transparency, and improved ROI

When seeking a new partner to help manage their extensive IT hardware, the customer’s primary pain points were logistical costs and lack of granularity in reporting. During an initial pilot program, Iron Mountain demonstrated how its expansive operating footprint, end-to-end chain of custody, in-house logistics, comprehensive reporting, and technology integration capabilities offered cost savings, enhanced transparency, and improved standardization across locations.

Prior to partnering with Iron Mountain, the enterprise also faced challenges in optimizing remarketing potential. As a market leader in IT asset disposition (ITAD) with advanced component harvesting capabilities and a renowned global remarketing network, Iron Mountain was able to maximize the customer’s financial returns from the resale of their end-of-life assets.

Upon the completion of a successful pilot, Iron Mountain implemented three comprehensive solutions to support the customer:

• Device Retrieval & Redeployment Services: Iron Mountain’s Box Program ensures the successful retrieval and redeployment of more than 50,000 remote workforce devices annually due to integrations, refresh projects, new hires and turnover.
• ITAD for End-User Devices: A program designed to support all corporate locations with Iron Mountain’s on-site asset scanning, reliable logistics, and end-to-end chain of custody, consistently meeting SLAs and enabling efficient and transparent collection, remarketing, and recycling of corporate end-user devices.
• Data Center Decommissioning & ITAD: Expert support for refresh and decommissioning projects across more than 20 data centers, prioritizing the reuse and remarketing of data center components.

The benefits of working with a true global provider

With Iron Mountain’s innovative asset lifecycle management solutions and global footprint, the healthcare company now benefits from:

• Reduced logistical costs due to Iron Mountain’s extensive global footprint and in-house logistics
• Improved service delivery and transparency with end-to-end chain of custody, visibility through technology integration, and comprehensive reporting
• Consistency and compliance across locations in North America, Europe and APAC
• Lower TCO (total cost of ownership) on IT assets due to maximized remarketing returns