Mortgage and loan solutions

Our solutions meet data validation requirements for investors while matching the tightest of timelines, especially for state requirements. We’re also skilled at leveraging human-supervised machine learning to deliver near-100% accuracy when it comes to image classification results that map to your image taxonomies.

We’ve found that today’s lenders must embrace innovation in order to stay competitive in the modern lending market and meet customer needs. By integrating new technology with existing systems, Iron Mountain helps lenders on their digital transformation journey, enabling more efficient processes and reduced costs.

Iron Mountain has developed specialized solutions to assist the mortgage industry in the transfer of loan collateral documents. Our proven methodology can help institutions not only mitigate the risk of missing documents or unsecure processes, but also help you plan for an efficient and cost-effective transition.

We’ve helped many lenders overcome challenges with manual processes, siloed digital systems, and execution conflicts combined with the need to deliver an opex model. Our industry experts can work with you to identify the most optimal approach.

The lending industry is in the midst of a rapid increase in default rates. Managing a large influx of collateral files for imaging, validation, and disposition to an attorney can be difficult with limited access to your office, hardware, and staff while most employees are working remotely.

Let Iron Mountain be your record keeper while default activities are in progress. Our file storage rooms, Image on Demand™ services, and default document management support solutions scale quickly and remain secure until files reach an attorney. With additional services like backfile conversion and day forward digitization, think of us as your own personal processing center.

During the purchase or sale of a loan, the buyer or seller must properly organize and process documents to meet contract requirements within a limited timeframe. However, documents requiring processing and movement can be in a physical or electronic format. With limited resources, digitizing large volumes of files and mapping images to taxonomies can seem impossible.

We digitize and organize your image information so you can meet contract requirements within strict timelines. Through our partnership, you can also reduce overall MSR transfer costs.

One top 10 loan originator worked with a major third-party post-closing firm to obtain necessary documents from the designated custodian. Processing and sending certain documents to the loan originator and the mortgagor followed. But with document processing requests soaring to as many as 45,000 per month, costs also skyrocketed while speed and service levels from the lender’s third-party vendor started to decline.

With confidence in our rich industry experience, the loan originator decided to put us in charge of its paid in full process, with Iron Mountain working directly with their custodian to handle the process securely, efficiently, and cost-effectively, end-to-end. The 50% savings was an added bonus.