Records And Information Management

Records and document storage

Preserve your important records with highly secure and compliant offsite storage.

Jump To:

Secure offsite document storage

Records and information are the lifeblood of any organization. Safe and secure document storage is critical to compliance and business continuity.

Whether you’re relocating your entire on-premises records center or simply storing a few boxes, our full spectrum of document storage services supports your unique needs and requirements.

Trust the records and information management (RIM) experts

The proof is in the building

Iron Mountain Records Centers adhere to key facility requirements for:

Security. Inclusive of construction, perimeter security, entry security, interior security and security planning.
Fire Safety. Preventative measures with proven fire-safe construction and dependable water supplies.
Environmental Controls. Comprehensive environmental conditions that safeguard your records from the elements.

Auditable chain of custody

Your information stays secure within our facilities, which are governed by strict, industry-leading chain-of-custody procedures. You’ll have complete visibility and control over your inventory at all times through our proven workflows and technology-enabled tagging.

People you can trust

You’ll be supported by thoroughly vetted and formally trained Iron Mountain employees who ensure that the highest standards of security are maintained across all of our document storage services.

Offsite doesn’t mean offline

With the Iron Mountain Connect^™ records management application, you can easily manage your boxes of records and files that are stored offsite, including metadata, searching, tracking, and processing of service requests.

Learn more about Iron Mountain Connect^™

Which type of services are you looking for?

Free up office space by relocating your records to Iron Mountain’s secure storage facilities.

Service option: Offsite storage
Scheduling: After purchase, a customer experience representative will connect with you to discuss storage boxes and set a date for your service
Timeline: Monthly recurring storage service (annual contract)
Typical box sizes: 15 inches x 12 inches x 10 inches (1.2 cubic feet)

How can we help?

Our record storage specialists are ready to answer your questions.

IM employee with a cart of IM boxes in warehouse

Iron Mountain Connect^™ is Iron Mountain’s online customer hub that helps you manage your information. Use this tool to place orders, run activity reports, and access your inventory data—anytime, from anywhere.

Features include:

Manage your offsite records storage from anywhere and at anytime
Place orders, run activity records, and access your inventory data
Set up document shredding services and programs

To get a quote, contact an expert

Contact Sales

Not all records management companies can meet specialized storage needs, such as preserving larger volumes of records or materials that require special environmental controls. Iron Mountain can design and create a customized vault to meet your specifications.

Features include:

Climate-controlled storage for materials that require definitive environmental and relative humidity specifications
Specialized storage for film, magnetic, and mixed media

“The Underground” is a secure information storage facility that lies 220 feet below ground in a former limestone mine, making it ideally suited to preserve information against extreme temperatures or humidity, natural disasters, and pests.

Features include:

Exceptional security: Armed guards, 24/7 monitoring, and leading-edge technology
Environmental protection: Vaults maintain specified temperature and relative humidity conditions for medium-term and extended-term storage conditions
Vault options: For private or shared vaults

Gain quick access to your inventory and improve governance with RFID technology.

Evolving your RIM program to an information governance structure requires you to proactively take steps towards improvement in your overall process.

Enhancing your program to include automation and technology, such as radio frequency identification (RFID) allows you to streamline governance of your information. You’ll be able to audit your inventory to prove the soundness of your program to customers, internal and external auditors, and stakeholders.

Explore Records Storage Supplies

IM employee placing down IM box on tabletop

Keeping records longer than necessary invites unnecessary risk and expense. Not only must your organization contend with storage and records management costs, but regulatory penalties and reputation damage stemming from information loss and/or compliance violations can run into the millions.

With Iron Mountain Smart Sort, you can destroy paper records as they meet retention requirements and enable a more compliant and efficient records management program.

Easily identify destruction eligibility
Enable box-level destruction
Reduce program costs and risks
Improve find rates

Learn More About Smart Sort

What's hiding in your records storage boxes? Find out with Iron Mountain Smart Reveal.

Storing boxes with little or no descriptive information and unknown content increases your cost and risk. Iron Mountain Smart Reveal makes it easy to discover what’s in your record storage boxes so you can make informed decisions on what to do – retain, defensibly destroy, update metadata, assign ownership, digitize records, or whatever you require.

Learn more about Smart Reveal

Explore more services

Project services

Let us handle the end-to-end services for your records management projects

Vital records storage

Gain flexible, affordable, and secure vital records storage in our underground vault

Records management and storage

Easily shop online to stock up on file boxes and records storage supplies

Why Iron Mountain?

We have the experience and expertise to streamline your business while keeping your customers’ data safe—and secure. We are especially proud to partner with organizations like yours. Together, we elevate the power of your work.

About Us