Did you know?
More than 73,000 customers throughout North America rely on Iron Mountain’s secure shredding services. You can, too.
Secure shredding
Residential shredding services
We bring our secure and professional services to your residential location to handle document shredding, whether it’s personal, business, or both
Residential shredding
Our secure shredding services—delivered directly to your home
You don’t need to be a corporate company to utilize our professional shredding services. Whether you have a work-from-home office for a small business or piles of personal documents, we’re here to help with residential shredding services from Iron Mountain.
We bring more than 70 years of shredding experience to your directly to your home. We’re proud to offer bulk shredding and recurring shredding services, onsite at your residence or convenient drop off locations through our partners.
Residential shredding services
Bulk residential document shredding
Why would I use this service?
Have you accumulated a large amount of personal documents like bank statements or receipts that need to be destroyed all at once? Maybe you’re doing a home office clean-out and need to ensure that all confidential work documents are disposed of securely. Or perhaps you’re moving, and while packing you realize just how much paper you’ve collected throughout the years.
How does it work?
With our popular bulk paper shredding service, you can purge a large amount of sensitive documents: onsite while you watch, or picked up by Iron Mountain and destroyed offsite at one of our many secure shredding facilities.
Learn moreService options:
- Onsite residential shredding: The contents are emptied into the shred truck and destroyed while you watch
- Offsite residential shredding: Documents are transported to the nearest Iron Mountain shredding facility
Recurring residential document shredding
Why would I use this service?
If you consistently produce confidential or sensitive documents, or need to maintain compliance with current data laws and regulations, recurring shredding is available on your schedule, at your convenience. Let us help you stay compliant for HIPAA, FACTA, GLB, and SOX.
How does it work?
We’ll pick up your sensitive documents at your residence and securely transport them for shredding, all on a schedule that works for you.
Service options:
- Offsite recurring residential shredding: Documents are picked up regularly on a schedule that works for you and transported to the nearest Iron Mountain shredding facility
Through Iron Mountain partner network
Why would I use this service?
Our residential shredding partners offer a drop-off shredding service that’s perfect for disposing of a box or two, or even individual documents.
How does it work?
Simply type your city name into the search field on our partner search map to find a partner shredding location in your area, and drop off your documents to be securely shredded.
Use our partner search
Service options:
- Offsite shredding: Access Iron Mountain’s secure shredding service in a convenient local drop-off with our residential shredding partners. Use our location tool to find a drop-off shredding partner near you.
Related shredding services
Bulk paper shredding
Explore our best-in-business destruction services with a free quote or buy online
Recurring paper shredding
Office, commercial, and residential customers get nationwide shredding coverage—on their schedule
Small business solutions
Return to doing what you love; we’ll take over the bulk of your records management process
Support sustainability
We shred more than 40,000 pounds of material per month throughout our network of secure shredding facilities, and our recycling efforts help save more than 4 million trees every year.
Join a leader in document security
Since 1951, Iron Mountain continues to be a leader in secure document shredding. Our shredding services are NAID’s AAA-certified from i-SIGMA, which ensures that Iron Mountain meets the highest legal and compliance regulations required for secure information destruction.
NAID AAA certification from i-SIGMA
NAID from i-SIGMA is the only recognized independent source for security and ethics standards in the document destruction industry. NAID’s AAA-certification from i-SIGMA ensures Iron Mountain meets the highest legal and compliance regulations required for secure information destruction.
Services tailored to your needs
With the free Iron Mountain Connect online portal, you’ll be able to:
- Manage your shredding services by viewing schedule visits and pending shredding orders at your convenience
- Make on-demand shredding service requests, add or close locations, and change the frequency of your shredding service
On-demand reports that help you manage compliance and reduce the cost of your shred program
Our shred usage report is an invaluable tool, providing the insight you need to better manage your program. By reviewing this report and identifying key trends over time, you’ll be able to correct potential compliance issues before they impact your business and identify opportunities to reduce costs.
Proven workflows that deliver the highest level of security
Our operating shredding procedures and secure chain-of-custody processes are validated through decades of experience. Our InControl technology captures key information at the time of shred service at your location—including barcode scanning, shred container volume capture, electronic signature, and time and date stamp—providing you greater control and, more importantly, the peace of mind that comes from knowing your sensitive information is always secure.
Trained and vetted personnel
Iron Mountain shred personnel pass comprehensive background checks and receive rigorous, ongoing training on secure shredding services. They’re experts in their field and take pride in knowing that they’re not just shredding documents—they’re protecting your business.
World-class facilities
Iron Mountain shred facilities provide some of the industry’s more advanced systems to safeguard your information, including:
- Strict visitor policies
- 24/7 closed-circuit television surveillance cameras
- Intrusion detection and environmental control systems
Environmentally responsible
After securely shredding your documents, we recycle all shredded material and provide a Green Report to demonstrate your contribution to global sustainability efforts.
Privacy+ Certification from i-SIGMA
NAID AAA Certification
from i-SIGMA
Researchers voted Iron Mountain the #1 Shredding Service
Iron Mountain’s Sentinel training program was awarded the Learning in Practice Gold Award
Frequently asked questions
Learn more about our entire range of popular secure shredding services, or reach out to ask questions of your own.
What can I shred?
The following CAN be securely shredded:
- Clean paper, any color and any size
- Blueprints
- Newspapers
- Magazines
- Brochures
- Mail (including window envelopes)
- Photographs
- File folders, any color (no need to remove staples, paper clips, rubber bands, or small binder clips)
The following can NOT be securely shredded:
- Cardboard
- Wet or moldy material
- Telephone books
- Hardcover books
- Plastic bags and packing material
- Computer discs, CDs, or DVDs
- Backup and VCR tapes
- Transparencies
- ID badges and driver’s licenses
- Microfiche and microfilm
- X-rays
- Batteries (no batteries of any kind)
- USB thumb drives
- Computer parts
- Printer and photocopier parts
- Trash or hazardous materials
- Biohazardous and medical waste (including needles and sharps)
- Metals (including binders and hanging folders with metal hangers)
Why should I shred my documents?
How do I prepare for my one-time shred service?
- Once you place your order online, you will be contacted by one of our customer support teammates to schedule the service date.
- If using the offsite service, all material that needs to be destroyed should be placed in a dry box with a lid for our driver to pick up.
- If using the onsite service, all material that needs to be destroyed should be removed from its current storage location and easily accessible by our driver when they arrive with the mobile shredding vehicle.
Can you pick up from my house or storage unit?
Is the paper shredded onsite?
- If using the offsite service, paper is picked up from your location and transported to a shredding facility for final shredding. You can request a final “certificate of destruction” once the service is complete.
- If using the onsite service, paper will be shredded onsite using a specially equipped mobile shredding vehicle.
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