Contact Us
Call us: 852 2331 8000
Data Restoration and Migration
Offsite Tape Vaulting
Leave the backup and storage of your archival tapes in our safe hands and focus on driving business innovation
Protecting and preserving business data offsite - meet compliance requirements while ensuring data availability
Dealing with the consequences of hardware malfunctions, human errors, software corruption and man-made or natural disasters can impact productivity. But the data has to be backed up and, more importantly, protected offsite so it’s available for recovery.
Iron Mountain Singapore’s Offsite Tape Vaulting services provide you with a comprehensive data protection solution for transporting, storing, managing and retrieving your backup media from a secure, offsite facility.
We have the expertise to ensure you can get back up and running should the unexpected happen. Our rigorous chain-of-custody protocols and secure logistics ensures your critical information is protected while in transit and at rest. And, because your media is managed following proven procedures and best practices, you’ll be confident in your ability to find what you need when you need it, any time an internal or external source requests data from a specific tape.
Online tracking of media to reduce staff burdens and manual errors
Real-time online inventory of tapes distributed to, stored in and returning from Iron Mountain
Tracking of media at recovery sites during a disaster event or test
Status and exception reports
Manage administrative and authorisation tasks easily and quickly anytime, anywhere
Which tape vaulting service are you looking for?
Manage, search, locate and retrieve your data online through an easy-to-use, secure web interface
It’s happened – you’re unable to produce the data you need for litigation requests and audits, so you now must spend time and effort searching for the media with the required data for the request.
Stop worrying about your backup tapes and free up costly staff time by making SecureSync® a part of your tape management program, so you’ll know where the backup data is at all times.
- 24/7 access to your offsite data
- Full transparency into where your data is at, whether in transit or in the vault
- Free for Iron Mountain customers
SecureSync® offers everything you need to track your media at Iron Mountain facilities, schedule pickups, view reports, store and access your disaster recovery plan and more.
- Automate Media Pickups
- Tracking of media at recovery sites during a disaster event or test
- Status and exception reports
- Online Tracking of Media to Reduce Staff Burdens and Manual Errors
- Real-time online inventory of tapes distributed to, stored in and returning from Iron Mountain
- Manage administrative and authorisation tasks easily and quickly anytime, anywhere
Know that your offsite media inventory was both complete and accurate
Unknown or unresolved media inventory discrepancies represent major risk to your organisation —especially when media that is unaccounted for could be requested at any time as part of an audit or litigation request, or in response to a disaster recovery incident. And it can require significant time, energy and expense to search for and locate misplaced media.
It’s in your best interest to know your inventory is accurate and complete. Iron Mountain’s Inventory Audit service provides an extra measure of confidence by helping you identify exactly what data you have and where it resides.
Depending on your needs and the reason you’re performing an audit, there are several Inventory Audit service options available to support you:
Inventory Comparison
Simple and effective, you submit your media barcode numbers via SecureSync® and we generate a report that shows any discrepancies. This is a no-charge service for current Iron Mountain® Offsite Tape Vaulting customers.
Logic Vault Audit
Scan and report. Iron Mountain scans all or a subset of the barcodes for your media stored in our vault. When complete, your authorised users receive a report of the findings, including any errors, duplicates and/or missing items.
Customer Scan
Roll up your sleeves and get hands on. Visit an Iron Mountain media vault and you’ll be given a space to work where you can perform an audit onsite using your own staff. Iron Mountain will assist you with the audit and help you resolve any discrepancies that may arise.
Contact Iron Mountain Hong Kong
Contact us
Fill out this form and an Iron Mountain specialist will contact you within one business day.
Contact customer service
Connect with one of our knowledgeable representatives to address your specific solution needs.