Supporting public sector organisations on their digital journey

This end-to-end solution helps digitise and manage citizen’s identity records in scale with a full secure chain of custody. Governments cannot only enjoy operational efficiency and more accurate identity certificates but also improve citizen’s services and satisfaction.

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From document intake to digitisation, classification, and secure disposal, our Digital Mailroom offering covers end-to-end unemployment claim processing for users. We digitise unemployment claims and extract data from the forms to provide quick customer service.

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The solution is a software as a service (SaaS) which allows extraction of structured and unstructured patient data with the ability to apply your own business rules. Leveraging artificial intelligence (AI) and relevant Natural Language Processing (NLP) application programming interface (API), the information management and content services platform can help reduce data complexity, accelerate decision making, and improve workflows so that clinicians and nurses can dedicate more time towards patient care.

Our scalable solutions help you manage the entire information lifecycle. This ensures transparency of where your physical and digital assets are at all times to improve citizen experience and compliance.

You also have the ability to automatically apply document retention rules for compliance with data privacy regulations as well as build workflows within the system to further decrease the time from request to completion.

The extracted metadata can be ingested into a digital content repository system accessible by staff members and customers.

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Iron Mountain Paperless University solution is a comprehensive suite of services that streamlines your campus operations and transforms student and employee experience while achieving compliance.

Without a unified, digital view on all information, university staff spends precious time searching for key data all the time.

Our solutions enable you to capture all student and employee information, including back office related documents in one consolidated digital platform.

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