Records And Information Management

Offsite Records & Document Storage

Preserve and protect your records in highly secure and compliant facilities.

Trust the records and information management (RIM) experts

Records and information are the lifeblood of any organisation. Managing and protecting these valuable assets is a must.

Iron Mountain’s RIM professionals will work with you to identify records for relocation to our secure off-site records storage facilities, where they’ll be tagged and classified using your own terminology, tracked with RIFD labels, and made available on our intuitive Iron Mountain Connect™ web portal, so you quickly locate and retrieve your information as needed.

The Proof is in the Building

Iron Mountain Records Centres adhere to key facility requirements for:

Security. Inclusive of construction, perimeter security, entry security, interior security and security planning.
Fire Safety. Preventative measures with proven fire-safe construction and dependable water supplies.
Environmental Controls. Comprehensive environmental conditions that safeguard your records from the elements.

Offsite Doesn’t Mean Offline

The Iron Mountain Connect^™ Records Management application provides online management of your boxes and files, including metadata, searching, tracking and processing of service requests. With just a few clicks, you can search through your offsite inventory, locate what’s required to satisfy an internal or external request and arrange for it to be quickly scanned or delivered by one of our vetted and trained employees. You can free-up valuable real estate and staff by moving boxes and files to Iron Mountain—without sacrificing visibility to your information assets. And you’ll have rapid access to high-activity files using our Open Shelf File Storage solution.

Trust the records and information management (RIM) experts

Consistent Chain of Custody

Iron Mountain has developed proven workflows to deliver the highest level of security and accuracy. Plus, our InControl® solution protects information in transit with patented security features and tracking.

People You Can Trust

Iron Mountain adheres to strict security requirements. We conduct rigorous background checks, employee screenings and formalised training to ensure the highest standards of security are maintained when protecting and storing records.

Specialised storage

If you have specialised storage needs, such as preserving larger volumes of records or materials that require special environmental controls, Iron Mountain can design and create a customised vault to meet your specifications.

Features include:

Climate-controlled storage for materials that require definitive environmental and relative humidity specifications.
Separate vault storage for film, magnetic and mixed media to prevent cross contamination.

Project services

When it comes to implementing one-time, periodic or on-going projects, Iron Mountain’s records management professionals have the expertise you need. The project team acts as a seamless extension of your organisation and can manage the projects from start to finish, allowing your staff to better manage their time and resources.

Here are some of the ways we can help you:

Case Studies

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Customer Success Stories

Iron Mountain Smart Sort clears the way for a corporate divestiture

Learn how a major insurance company took advantage of smart sort to quickly identify the policy files required to fulfill the terms of the divestiture.

27 July 2023

Healthcare Provider Reduces Costs and Risks of Records Storage With Smart Sort

Customer Success Stories

Healthcare provider uses Smart Sort to reduce the cost/risk of records storage

Learn how a healthcare organisation leveraged Smart Sort to create an ongoing process for defensible disposition.

27 July 2023

Customer Success Stories

Hospital reduces records storage costs and improves visibility and compliance with Iron Mountain Smart Sort

Learn how a hospital gained visibility across its records inventory and established a process for defensible disposition.

27 July 2023

Premium

Whitepaper

Banking trends a perspective from Iron Mountain

Current economic headwinds create new pressures on banks, so stability and resilience are essential

10 May 2023

View More Case Studies

Why Iron Mountain?

We have the experience and expertise to streamline your business while keeping your customers’ data safe—and secure. We are especially proud to partner with organisations like yours. Together, we elevate the power of your work.

About Us

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Frequently asked questions

I need help clearing my office space of legacy records. Can you support an office move, closure, or cleanup project?

Yes, through our Clean Start program, an Iron Mountain expert will conduct a complimentary assessment of your space and information use. We will provide recommendations on the best way to clear up your space by moving records to secure offsite storage.

I need to access my records quickly and easily, even if they're stored offsite. Is that possible?

Yes, we can deliver your records, or with our Image on Demand service, we can digitise whatever you need - from a single document to an entire box of records.

I need to manage my records quickly and easily. Is that possible?

Yes! Iron Mountain Connect™ puts you in control 24/7. Access your inventory, find records, request retrievals (physical or digital), and manage your entire records program – all online, from anywhere. We make offsite access effortless and efficient.

I have a variety of records, some requiring special conditions like climate control. Can a single provider handle that?

Iron Mountain specialises in diverse storage needs. We offer everything from standard storage to climate-controlled vaults for sensitive media and even a secure Underground facility for long-term preservation. We can even custom-build vaults to your exact specifications. We handle it all.

I need help cleaning up my legacy records to reduce costs and risks. Can you support my projects?

Yes. Regardless of your cleanup challenge or the complexity of your inventory, we can help. Our Smart Records Cleanup Suite is a collection of technology-enabled solutions that simplify, sort, and structure your records inventory, helping you make smart decisions about what to keep, defensibly destroy, or digitise, no matter how much you’re storing or where it’s located.

I'm struggling to keep up with all the regulations around records retention. Is there help available?

Iron Mountain Policy Center solution is a cloud-based retention and privacy policy management platform that provides a user-friendly way to understand your obligations and demonstrate compliance.

I need a records management partner that provides secure and compliant facilities along with easy-to-use management tools. Does that exist?

Iron Mountain delivers on all three. We combine industry-leading security, comprehensive compliance support, and the user-friendly Iron Mountain Connect™ platform for seamless management. We provide a complete, integrated solution for your records and information management needs.