Protection of Personal Information Act (POPI Act) and Records Management

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This guide will answer your frequently asked questions (FAQ’s) about the impact the Protection of Personal Information Act (POPIA) is going to have on your business of records management.

21 November 20247 minsUnlock All Premium Resources

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Summary

This guide will answer your frequently asked questions (FAQ) about the impact the Protection of Personal Information Act (POPIA) is going to have on your business of records management. Iron Mountain is the global leader in storage and information management services. Founded in 1951, the Company services more than 220,000 customers throughout the United States, Canada, Europe, Latin America, Asia Pacific and Africa.

Iron Mountain’s real estate network comprises more than 26 million square meters across more than 1,400 facilities in 52 countries, dedicated to protecting and preserving what matters most to its customers. Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artefacts.

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In future, everyone in South Africa is obliged to protect the personal information they process. POPIA sets conditions that any person who processes personal information must comply with. POPIA aims to protect the personal information of people (like consumers and employees) so that they do not become victims of things like identity thefti, which can have very serious consequences. However, POPIA does not aim to stop the free flow of information. It recognises that there needs to be a balance.

The records managements solutions offered by Iron Mountain cover records through their whole life cycle. There are storage options as well as options to restore or remove data from systems. Iron Mountain solutions can be used by companies to comply with POPIA.

Key points and possible actions

  • Be responsible when processing personal information.
  • Take practical effective steps to protect personal information whenever possible.
  • You cannot protect all personal information, all the time. But you should try.
  • It is very unlikely that anyone will go to jail for unlawfully processing personal information.

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