Financial services
Banking
Accelerate your digital transformation. Enhance compliance and gain efficiencies in financial services. Ensure that client information and your organisation stay protected.
Contact SalesAdvancing digital transformation for Australian banks
Banks are facing the challenges of digital transformation in their industry and are working to implement a strategy to digitise paper-based processes.
Today, most banks operate in a hybrid environment of paper and electronic information, and this means time is wasted searching for and processing documents. As we move toward the paperless bank branch, new customer records, operational records, and legacy records will be digitised for greater accessibility, efficiency, and compliance.
Iron Mountain’s proven expertise and tailored solutions make us the ideal partner for banks and financial institutions embarking on their digital transformation journey. We specialise in streamlining document management processes, ensuring compliance with regulatory requirements, and enhancing overall operational efficiency. By leveraging our proprietary technologies and industry knowledge, we have a proven track record of helping financial institutions reduce costs, improve customer experiences, and stay competitive in a rapidly evolving market.
Why choose Iron Mountain?
- 75%Reduction in money laundering case resolution times through the use of AI (Attivio)
- $270 billionYearly cost to banks of meeting compliance – nearly 10% of operating costs (International Banker)
- Big 4 Banks2 of the Big 4 ANZ banks, and many more, trust and work with Iron Mountain
- 2,500Financial services institutions use Iron Mountain’s solutions and services
Banking solutions use cases
Fraud Analytics
Capabilities: Iron Mountain quickly configured a solution to receive the previously imaged checks, capture the required metadata using both automation and manual techniques, and then fed that data back to the customer.
Value prop:
- Met required deadline and completed necessary analysis to inform their fraud system
- Leveraged the Iron Mountain solution for incident management and day-forward monitoring
Backfile imaging for improved access
Capabilities: Iron Mountain partnered with the customer to create and execute a holistic solution to back file highly active images and store, microform and deploy an image on demand solution for the less active files. A day forward plan was put in place for image capture and born digital documents to optimise business processing and enable employee access to information.
Value prop:
- Lowered operating expenses
- Reduced cycle times
- Greater control and visibility into processes
- Optimised spend with day-forward process
- Uniform indexing scheme to manage older documents
HR document inventory management
Capabilities: Iron Mountain created a centralised capture process to ingest Human Resources documents as they are received, validated those documents with the client’s HR database and provided an inventory of the document types along with other attributes to maintain replacement dates.
Value prop:
- Reduced duplicate and ghost files
- Reduced costs for processing incoming documentation
- Greater compliance with up to date paperwork for employees
Featured banking solutions
Digital Mailroom
Streamline mail operations and connect data digitally across organisational silos
Retention policy development and advisory services
Know your obligations and show compliance with our online policy centre tool
Information governance and professional services
More than 100 information governance experts are ready to help grow your program with a comprehensive approach
Asset Lifecycle Management (ALM)
ALM helps protect not only your data and the environment, but also your bottom line
Smart Sort
Efficiently unmingle your commingled files—all without a complex, labor-intensive discovery project
Document scanning and digital storage
Transform your business and centralise your information with digital scanning and storage
Secure storage
Preserve your important records with highly secure and compliant offsite storage
Secure shredding
Pair our secure shredding services with document digitisation and see your efficiencies increase
Data Restoration and Migration Services
Discover, migrate, and restore your data with this fully managed tape-to-cloud service
View industry use cases
View more resourcesZurich Group: Process standardisation with enhanced security and compliance
Deliver superior customer experience in financial services
Frequently asked questions
As the banking industry moves ever closer toward the paperless branch model, more and more banks face challenges presented by digital transformation. Here are answers to questions we’re often asked—including how we can help.
How can Iron Mountain help my banking institution prepare for what comes next?
How can Iron Mountain help with data management?
Iron Mountain is your trusted partner for strategic cloud data management, throughout the entire data lifecycle. Whether you need to archive, back up, or recover your data, we can recommend a multi-tiered data storage approach to better protect, preserve, and unlock the full value of your information