Don't let your Information Management Program be an Afterthought
Our proven Inventory Governance solution helps analyse your acquired physical and electronic data so you can identify what records should be destroyed or retained. We can also help you target redundant applications so you're not running two disparate information programs after the merger. By mapping your program and applying consistent retention policies to enable defensible destruction, you can bring the acquired program up to speed quickly.
Outsource the Management of your Legacy Records without sacrificing Access or Control
Many insurers store records in-house, either in a centralised or decentralised location (within lines of business), but this approach can add risk to your business. The decision to outsource elements of your records and information management program does not mean giving up control or timely access to your vital information.Iron Mountain's leading Records Management solution provides insurers with a reliable, compliant, effective process for storing records in a secure vault location, controlling access to records, tracking records, and providing defensible destruction capabilities for records eligible for destruction.
Get In Touch
Why Iron Mountain?
- One Partner to protect, preserve and manage your information throughout its lifecycle
- Global Reach addressing your needs consistently around the world
- Proven Solutions supporting customer needs for 70 years
Customer success stories
Customer Success Stories
Claims processing made simple with Digital Mailroom
As one of the most highly regulated industries, insurance and paperwork go hand in hand. Learn how a top US insurance provider handled the mix of physical and digital claims coming in and managed to improve process time and the customer experience, all while reducing cost.
11 May 2022
Compliant Records Management Insurers Can Trust
Safely Manage Your Information with a Solution Insurers Trust
The information explosion is real. Every day more customer data, new claims and detailed financial information enters your business. Not to mention emails, medical reports and transcripts. Managing it all safely and consistently is a never-ending challenge.
Meet your Records and Information Management Compliance Needs
Regulators are a natural part of the insurance business. If you operate in multiple states, hardly a day goes by when a regulator doesn't assess your program. Your ability to access your information can be the key to expediting the review. You need a plan before moving any records or transferring data. We have the experience and scale to help you incorporate acquired records and apply best-practices to your existing program.
Thoughtfully Manage Mergers and Acquisition Information
Mergers and acquisitions in the Insurance Industry are on the rise. Acquiring a company or a new business is a major event - and one that can disrupt your information management program. Due diligence will ensure that nothing goes wrong. But when it comes to integrating an acquired company's records program - both physical and electronic - the task can be more complex and even more expensive than you'd anticipated.
Simplify the flow of insurance information
- 1,400+Our footprint spans 1,400+ facilities in 50+ countries
- 65+We’ve spent nearly seven decades working with insurance industry partners
- 28%We assisted other insurers with reducing their combined physical records by up to 28% over a five year period
- 2,700Thousands of insurance carriers benefit from our suite of solutions and services
View industry use cases
Customer Success Stories
Claims processing made simple with Digital Mailroom
As one of the most highly regulated industries, insurance and paperwork go hand in hand. Learn how a top US insurance provider handled the mix of physical and digital claims coming in and managed to improve process time and the customer experience, all while reducing cost.
11 May 2022
Customer Success Stories
Deliver superior customer experience in financial services
Customer experience is much more than customer satisfaction. Customer experience goes beyond the management of expectations to better engage with customers at each and every interaction along the customer journey.
24 April 2023
Additional industries to escalate your insurance experience
Related resources
View More ResourcesPremium
Whitepaper
AI-enabled search and discovery for claims processing and fraud detection
Insurance carriers can gain an advantage over competitors by introducing AI into their workflows and reducing the time it takes to approve a claim without decreasing the accuracy that data is entered into their system.
10 April 2020
Frequently asked questions
Digital-first innovators are making a splash in the insurance industry, leading to an electronic revolution and evolution of paper-intensive processes. Consider partnering with Iron Mountain to assist in your digital transformation.
How can digital transformation within my firm lead to more efficiencies and a reduction in costs?
Information is often scattered across different systems that don’t communicate or speak the same “language.” This disconnect creates delays in which the lack of uniformity and automation slows down internal processes and procedures. Iron Mountain helps insurers digitise these processes and paper forms, which in turn unlocks the value of your data.
Contact us
Fill out this form and an Iron Mountain specialist will contact you within one business day.
Login
Log in to your account or learn how to create one.
Support centre
Our Customer Support Centre can help provide you with the quickest answers to your questions.
Call sales
Connect with one of our knowledgeable representatives to address your specific solution needs.