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Asset Lifecycle Management  

Hardware Asset Management

for end-user devices

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Get the most out of your employee devices

Iron Mountain’s comprehensive Hardware Asset Management services include storage, configuration, deployment, device support, asset retrieval, and end-of-life disposition.

As a global leader in asset lifecycle management, Iron Mountain delivers solutions designed for how you work today—and supports how you will transform your business tomorrow. Our services and solutions create business efficiencies that allow you to focus on IT and less on logistics.

Hardware Asset Management services

Our expertise in secure asset storage, logistics and sustainable end-of-life management means your IT assets are expertly managed throughout their lifecycle. Available services include:*

Digital transformation

Centralised management

Our API integration into your existing ITSM platform, including ServiceNow, supports scale and ease of use providing centralised management and visibility of your IT assets, including ordering, tracking and reporting capabilities. These capabilities are also available through our own Secure ITAD Management System (SMS) portal for customers not requiring an integration.

Common use casesmountain ranges

Automated processes for deploying PCs and peripherals to new employees are essential for increasing productivity in today’s business world. With the rise of remote workers, companies must be able to quickly and efficiently deploy new hardware to employees, regardless of their location. This process can be challenging, as it requires the coordination of multiple departments and vendors.

Your objective

Equip new employees with PCs and peripherals.

 

Required solutions

Automate and scale employee onboarding for seamless equipment provisioning.

 

Our services

Unified online management, deployment, storage, reimaging, kitting, tagging, tracking, logistics, and reporting.

Your objective

Recover IT assets from departing employees or during asset refresh and/or exchange.

 

Required solutions

Implement automated asset retrieval, remote data erasure, secure shipping, and end-to-end tracking.

 

Our services

Unified online management, remote data erasure, logistics, testing, cleaning, storage, and detailed reporting.

Your objective

Replace outdated workplace hardware.

 

Required solutions

Efficiently manage complexities, ensure data security during outdated equipment collection, and enable seamless advance replacement with updated hardware.

 

Our services

Integrated programme management, retired hardware removal, new hardware deployment, and disposition.

Your objective

Return leased equipment to lessor.

 

Required solutions

Safely collect, store, and return leased PCs to their original lessor while maintaining data security throughout the collection process.

 

Our services

Efficient lease return management, deadline adherence, two-way logistics, device testing, cleaning, and grading.

Your objective

Secure disposition of retired IT assets.

 

Required solutions

Efficiently manage retired systems for potential reuse or certified data erasure and recycling with comprehensive reporting.

 

Our services

Secure media destruction, recycling, remarketing, remote wipe, and detailed reporting with data destruction certification.

Frequently asked questions

Learn how Iron Mountain’s Hardware Asset Management services can support your business needs.

What are Hardware Asset Management services?

IT Asset Management (ITAM) involves comprehensive management and tracking of laptops and peripherals throughout their lifecycle, ensuring their proper utilisation, maintenance, upgrades, and appropriate disposal.

How can Workplace ITAM help my organisation?

As work becomes more complex, including supporting hybrid and remote workers, organisations face increased difficulties managing IT assets for their employees. We help address these challenges through effective IT asset management with services that include deployment, tracking, storage, and disposition for laptops and peripheral devices used by employees. Common use cases include supporting IT teams with their employee onboarding and offboarding, IT asset refreshes, laptop and device lease returns, and device end-of-life. Common events that require Workplace ITAM include IT asset refreshes, mergers and acquisitions, office moves and closures, high employee attrition or hiring, and having a large number of remote workers.

I already work with Iron Mountain for IT asset disposition (ITAD). Can I add Hardware Asset Management services as well?

Yes. Iron Mountain takes care of the entire lease return process, managing asset collection, providing data erasure, verifying equipment condition, and returning the assets to the vendor on your behalf. Our aim is to maximise your lease value and help you avoid costly end-of-lease fees and penalties.

How do Hardware Asset Management services help my business?

Our services offers direct benefits such as maximising the return on investment (ROI) on IT hardware investments; ensuring end-user satisfaction with efficient asset deployment and asset tracking; reducing total cost of ownership by extending asset life and minimising refresh cycles; boosting employee productivity; improving data security; mitigating business risks; and contributing to sustainability efforts through reduction of your organisation’s carbon footprint.

Can Iron Mountain help calculate the ROI for my organisation when utilising Hardware Asset Management services?

Workplace ITAM offers direct benefits such as maximising the return on investment (ROI) on IT hardware investments; ensuring end-user satisfaction with efficient asset deployment and asset tracking; reducing total cost of ownership by extending asset life and minimising refresh cycles; boosting employee productivity; improving data security; mitigating business risks; and contributing to sustainability efforts through reduction of your organisation’s carbon footprint.

What sets Iron Mountain’s workplace ITAM apart from others?

What sets Iron Mountain’s Hardware Asset Management services apart from others?

Iron Mountain provides an auditable chain of custody for IT assets throughout their lifecycle – from creation to disposition.

WIth a strong emphasis on security, over 90% of Fortune 1000 companies trust us with their critical and sensitive records. Drawing from more than 70 years of experience in securing data across various industries and countries, you can rely on our end-to-end solutions to safeguard your IT assets and protect the valuable information they contain. We handle everything from asset storage and configuration to deployment and end-of-life management. Ultimately, we manage your IT assets so you can focus on managing your business.

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