The bridge to digital: Positioning your organisation for success

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How can your organisation position itself for success in an era of digital transformation, artificial intelligence (AI), and machine learning? Let’s explore the goals for a digital strategy and how to build a foundation for success.

Sue Trombley
Sue Trombley
27 May 20247 mins
The bridge to digital: Positioning your organization for success

How can your organisation position itself for success in an era of digital advancement, artificial intelligence (AI), and rapid growth? The answer lies in building a sound and resilient pathway that seamlessly connects the present to the future. In global forums, conversations with our customers, and in our own organisational transformation, we’re seeing the resulting value of shifting to a technology-driven approach. And the work it takes to get there.

Your organisation’s unique goals will vary from embracing advanced technology and operationalising data to enhancing security and ensuring a competitive edge. Regardless of the goal or your starting point, the roadmap to success depends not only on your ability to leverage the benefits of digitisation and be confident in your Records and Information Management (RIM) foundation but also on finding alignment across your business units.

3 benefits of moving forward with strategic digital initiatives

Taking control of your legacy records, making strategic digitisation decisions, and cleaning up your digital files and data can help you realise the possibilities of a digital future. But why do it? What advantages does this bring to your RIM program? Your organisation? Here are three ways that embracing digital transformation can lead the way to lasting success:

  1. Operationalised data.

    Identifying and assessing your paper records and making them available digitally can transform documents into actionable insights. These insights fuel smart decision-making, enhance operations, and uncover new opportunities for your organisation.

  2. Automated processes.

    Leveraging technology-driven processes to streamline repetitive functions, reduce manual labor, and improve overall productivity is an important benefit of embracing digitisation. Your organisation is likely already taking advantage of automation, but with AI and machine learning, the possibilities have increased exponentially. Using technology and AI to scan, summarise, or automate time-consuming tasks frees employees to focus on higher-value activities that drive innovation and growth.

  3. Enhanced cybersecurity and IT asset management.

    Optimising the maintenance and disposal of IT assets within an organisation and protecting digital data that resides on these assets is a paramount driver for many organisations looking to transform. Effective IT asset management and cybersecurity ensure that technology investments align with strategic objectives, maximise asset utilisation, minimise costs, and maintain regulatory compliance.

The fundamentals of success: Store, protect, and govern

No matter your organisation’s goals, the secure storage, protection, and governance of your information is a critical enabler of effective change—for both physical and digital records.

Careful storage consideration for your legacy or vital records is essential and should factor in data growth, security, and accessibility. This may involve investments in on-premises or offsite storage, cloud storage, or a hybrid approach. And regardless of the chosen storage method or record type, effective strategies for data backup, redundancy, and disaster recovery are imperative to guard against data loss or breaches.

biometric security

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Information and Data Governance are fundamental for maintaining the integrity and accuracy of information. Both disciplines will continue to drive success during the age of AI with the establishment of policies and standards for data collection, processing, and usage. Organisations must define roles and responsibilities for data management and AI use while fostering collaboration between Information Governance and Data Governance—with a focus on data ownership, access control, and data quality management. Effective and consistent governance practices ensure that information is accurate and used appropriately.

While technology and automation are crucial for an organisation’s ability to meet its goals, we must not underestimate the significance of solid information management practices. The fundamentals that empower us to adhere to regulations, secure our data, and make intelligent business decisions will propel successful outcomes for all parts of our organisations.

Your partner for a digital future

By giving due priority to our RIM programs, we can realise the full potential of our information and prepare for the future.