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This whitepaper, conducted by Forrester(R) Consulting, showcases Healthcare customer feedback on the benefitst they realised using Iron Mountain InSight.
Iron Mountain InSight is an information management and content services platform that supports digital transformation and modernisation efforts at healthcare organisations. The software-as-a-service (SaaS) platform makes an organisation’s physical and digital content accessible on one central, secure system of record for faster searching, clearer understanding, and more effective use of data. With InSight, healthcare organisations can realise increased efficiency for both clinical and nonclinical employees and additional benefits such as process automation, cost savings, and enhanced security.
Iron Mountain commissioned Forrester Consulting to interview four representatives and conduct a Total Economic Impact™ (TEI) study to better understand the benefits, costs, and risks associated with Iron Mountain InSight.1 All interviewed decision-makers had experience using InSight. One of the interviewees was a CIO at a healthcare organisation. This abstract will focus on the use of Iron Mountain InSight in the healthcare industry.
All of the interviewees noted that their organisations had large amounts of data in various forms prior to using InSight. These were primarily digital and paper files, but their archives also included legacy formats such as microfilm, microfiche, tapes, disks, and CDs. Organisations siloed information management as they relied on disparate systems and manual methods, and they lacked a central solution that brought organisation and easy access. These environments resulted in employee inefficiencies, uncertain security standards, and vast data that were costly to retain yet underutilised.
After the investment in InSight, the organisations’ extensive content was more accessible and secure, processes were more efficient and automated, and data was more actionable.
Prior to the adoption of InSight, the CIO’s healthcare organisation struggled with challenges in its legacy environment, including:
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