GigaOm IDP Radar

Iron Mountain InSight® Intelligent Document Processing (IDP) platform is positioned as a Challenger and Fast Mover in the Innovation/Feature Play quadrant of the IDP Radar report.

This GigaOm Radar report examines 18 of the top IDP solutions and compares offerings against the capabilities (table stakes, key features, and emerging features) and nonfunctional requirements (business criteria).

According to GigaOm, “InSight IDP is an AI-powered IDP platform that enables users to create and deploy document processing workflows completely within a UI-driven framework. It is backed by advanced ML capabilities such as GenAI. The platform is a low-code SaaS solution that excels at handling high volumes of structured, semistructured, or unstructured data without the need for data science or software engineering expertise. This enables applications to classify and extract key information, automate business processes, and generate valuable insights.”

There are more than 60 vendors that provide IDP-type capabilities. This GigaOm Radar report only focuses on vendors with a noteworthy footprint in terms of scaled IDP implementations for which the IDP product involves more than an add-on to a broader robotic process automation (RPA) or intelligent automation platform. GigaOm excluded vendors whose solutions are more service-based as well as those that offer basic OCR-based document capture without significant advancement in AI/ML capabilities.

GigaOm continues, “The (Iron Mountain) solution has strong data extraction features. It uses AI to enable classification and extraction of key information from documents. It can enrich data for match-merge and validation and add searchable metadata to make information easy to find. It routes and handles exceptions with human-in-the-loop. It can automate business processes to increase efficiency and productivity.

The platform provides core document processing capabilities that leverage AI/ML document learning to build workflows that will automatically split, classify, extract, and validate metadata. These capabilities are broadly applicable across organizations, verticals, and industries. The low-code approach is geared more toward accelerating solution development by SMEs than by technical developers.

HITL is supported and integrated as part of the document-processing workflow. The solution offers advanced HITL techniques such as stare and compare, anomaly correction, document queue assignment, supervisor tasks, and double-blind data entry. In addition, data structure for comprehensive reporting around each human activity is provided.”