2024 Gartner Market Guide for IT Asset Disposition

In a business world driven by rapidly advancing technology and Big Data, professional IT Asset Disposition (ITAD) is necessary to handle the secure and sustainable retirement of end-of-life IT assets whilst destroying any sensitive data and reducing electronic waste (e-waste).

According to Gartner®: “IT asset managers who manage ITAD continue to struggle with the two material ITAD risks to their brand: lax data security (inadequate or inconsistent data sanitization of all data-bearing assets) and improper environmental recycling.”

This report covers the key steps for effective IT Asset Disposition and integrates circular economy principles for IT asset lifecycle management, to help IT leaders remain compliant with data protection regulations, safeguard sensitive data, and minimize e-waste.

“Sustainability requirements are compounding the ongoing ITAD challenges of data security and sound reuse/recycling. Sourcing, procurement and vendor management leaders can use this Market Guide to navigate the ITAD market, assess growing compliance risks and identify representative ITAD providers.”

We feel this report highlights the following three categories of IT Asset Disposition services:

• Core disposition services: A menu of services fundamental to all end-to-end ITAD processes, that are assessed on a make-or-buy decision scale
• Secondary hardware services: The purchase of used or secondary equipment from ITAD providers and their partners
• Ancillary life cycle services: Services provided by full-service ITAD providers such as software harvesting and redeployment

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