Use cases:
- Asset refresh or advance exchange
- Employee departures
- Lease returns
Laptop retrieval: the box program
Solution Guides
Securely pack, ship, store, and retrieve individual IT assets.
Our Laptop Retrieval service offers a secure and convenient way to collect, ship, and retrieve individual laptops from employee homes or distributed workplaces — all managed through a central portal. We streamline the process by partnering with UPS, ensuring efficient and reliable delivery.
Automate retrieval requests
With an online portal (with API integration available), boxes can be shipped real- time to an individuals’ home address or business address.
Support scale
It’s equally as easy to ship one box to one person as it is to ship to hundreds of boxes to hundreds of people at different addresses.
Fit-for-purpose packaging
Select the box type that is necessary (i.e. laptop box, monitor box, cell phone box, etc.) and all packaging materials and a self-addressed label will also be provided.
Full visibility and tracking
Full visibility with real-time tracking that supports compliance and regulatory requirements.
Featured services & solutions
Hardware Asset Management
Gain peace of mind with a comprehensive range of ITAM services for the entire IT lifecycle
Asset Lifecycle Management (ALM)
ALM helps protect not only your data and the environment, but also your bottom line
Data and IT security
Repurpose, reuse, recycle, and remarket IT assets to support landfill diversion goals
Elevate the power of your work
Get a FREE consultation today!
Hardware asset management overview
As a global leader in hardware asset management, Iron Mountain delivers end-to-end solutions to support your IT asset lifecycle needs.
With our comprehensive services and solutions, you’ll get the most out of your workplace IT assets and create business efficiencies that allow you to focus more on your internal customers. Our services also support your sustainability goals by extending the life of your assets and demonstrating positive outcomes with our Environmental Benefits Report.
Common use cases
Devices covered: Computers, monitors, mice/keyboards/cables
Redeployment
Your ambition
Redeployment of devices and peripherals to new employees or advance exchange/repair for existing employees
Iron Mountain’s solution
Storage, imaging, kitting, tagging, tracking, logistics, reporting
Laptop retrieval
Your ambition
The secure, automated retrieval of employee laptops
Iron Mountain’s solution
Sanitization, reverse logistics, tracking, reporting, storage, redeployment, EOL
IT asset refresh
Your ambition
Deployment of new devices and retrieval of end-of-use devices during asset refresh cycles
Iron Mountain’s solution
New hardware deployment, old hardware retrieval, tracking, reporting, EOL
Lease returns
Your ambition
The retrieval, wiping and on-time return of leased equipment
Iron Mountain’s solution
Reverse logistics, sanitization, device testing, cleaning, grading, financial scenario planning, on-time return to lessor
End-of-use
Your ambition
Sanitization or physical destruction of data-bearing components followed by remarketing or e-waste recycling
Iron Mountain’s solution
Certified data sanitization or destruction, global remarketing network, certified recycling
Iron Mountain’s hardware asset management
Best in class data security
From transparent, traceable chains of custody and verifiable data erasure, we provide world-class logistics, global tracking, and certified decommissioning.
Advanced sustainability
Promote sustainability by reducing e-waste, extending the life of an asset, and supporting responsible disposal and recycling practices, contributing to a cleaner environment and
more sustainable future.
Maximize savings and ROI
Hardware asset management boosts savings and ROI by optimizing asset utilization, maintenance, and resource allocation while minimizing unnecessary purchases.
Unmatched scale and reach
A trusted partner to more than 90% of the Fortune 1000 and some of the world’s largest hyperscalers, our decades of leadership, expertise, and global footprint are unmatched.
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